Privacy Policy

Last Updated: Oct 21 2025 

Introduction

This Privacy Policy explains how Croogloo (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://croogloo.com/ (the “Website”).

We are committed to protecting your privacy and complying with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and other applicable privacy laws.

Contact Information

Privacy Officer:

Information We Collect

Analytics Data via Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information about your use of the Website, including:

  • Pages visited and time spent on pages
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Geographic location (city/region level)
  • Referring website
  • IP address (anonymized)

Please note: We have configured Google Analytics to anonymize IP addresses to enhance your privacy.

How We Use Your Information

We use the analytics data collected through Google Analytics to:

  • Understand how visitors use our Website
  • Improve our Website’s functionality and user experience
  • Analyze traffic patterns and visitor behavior
  • Generate statistical reports about Website usage

Legal Basis for Processing

We process your personal information based on:

  • Legitimate interest: To analyze and improve our Website’s performance and user experience
  • Consent: Where required by law, through your acceptance of cookies via our cookie banner

Data Sharing and Third Parties

Google Analytics

When you visit our Website, Google Analytics may collect and process your data as described above. Google acts as a data processor on our behalf.

We do not share your personal information with any other third parties.

Data Storage and Security

  • Location: Data collected by Google Analytics is stored on Google’s servers, which may be located outside of Canada
  • Security: We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse
  • Retention: Google Analytics data is retained for [specify period, e.g., 26 months] before automatic deletion

Cookies

Our Website uses cookies through Google Analytics. A cookie is a small text file stored on your device.

Types of Cookies We Use:

  • Analytics Cookies: To collect information about how you use our Website

Managing Cookies:

You can control and delete cookies through your browser settings. You can also opt out of Google Analytics by:

Please note that disabling cookies may affect the functionality of our Website.

Your Privacy Rights

Under Law 25 and applicable privacy legislation, you have the following rights:

  1. Right of Access: Request confirmation of what personal information we hold about you
  2. Right to Rectification: Request correction of inaccurate or incomplete information
  3. Right to Withdrawal of Consent: Withdraw your consent at any time (where consent is the legal basis)
  4. Right to Portability: Request a copy of your information in a structured, commonly used format
  5. Right to Deletion: Request deletion of your personal information in certain circumstances

To exercise any of these rights, please contact our Privacy Officer using the contact information above. We will respond to your request within 30 days.

Right to File a Complaint

If you believe your privacy rights have been violated, you have the right to file a complaint with:

Commission d’accès à l’information du Québec (CAI)

  • Website: https://www.cai.gouv.qc.ca
  • Phone: 1-888-528-7741
  • Address: 525, boulevard René-Lévesque Est, bureau 1.200, Québec (Québec) G1R 5S9

Privacy Incident Response

In the event of a privacy incident that poses a risk of serious harm, we will:

  • Notify affected individuals as soon as possible
  • Notify the Commission d’accès à l’information du Québec
  • Take measures to reduce the risk of harm

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy. Continued use of the Website after changes constitutes acceptance of the updated policy.

Do Not Track Signals

Our Website does not currently respond to “Do Not Track” signals from browsers.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Croogloo

Consent to Collection

By using this Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.